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Artists information

Why join LumiArts?

Access to an extensive range of art collectors, together with the most reputable Interior Designers, Architects and prestigious projects across the world…that’s why! 

IT’S BIG NEWS

With several years working as Art Consultants in London, with Top Designers and Corporate clients, providing thousands of pieces of art across the globe, our parent company www.luminairearts.co.uk, (with showroom and gallery in Belgravia, London), launched LumiArts in 2017 to fulfill a really welcomed need from both Trade and Consumer Clients, namely, a highly curated range of fabulous art! And it is our intention to reach a worldwide art audience of millions, and promote our wonderful artists to them!

 

FEES and COMMISSION 

LumiArts charges no fees for joining or being on LumiArts, however we take a 36% commission, on all sales through our website! In addition Stripe Connect, the payment gateway used for processing your orders, takes a small fee (approx. 2%), for processing your payments.

 

SEASONAL SALES, PROMOTIONS AND OFFERS

From Time to time LumiArts will be offering promotions, discount codes and sales throughout the year, to the general public but especially to our Trade clients, such as Interior Designers, Architects and Corporate clients. These Discounts will never be more than 15% of the Retail price.

If a Discount is offered, the Retail price will be discounted by 15% and then the new lower price will be split as normal, 64% to the artist and 36% to LumiArts. For example, a painting normally selling for £1,000 will be priced at £850, and you, the artist will receive £544 (less any ‘Stripe Connect’ processing fees).

 

FREE DELIVERY WORLDWIDE

We have decided to be different….and offer free worldwide delivery, all year round! What this means is that you have the choice to either build in shipping costs into your prices or absorb them into your pricing! We suggest you visit a website like www.uk.interparcel.com to get a good guide on prices for local UK deliveries.

International Deliveries

When it comes to International delivery, LumiArts will refund back to the artist, after proof of delivery, 5% of the sale price to cover additional international shipping charges. For example, if you sell a piece of art for £1,000 for International delivery, LumiArts will refund £50 back into your account, to compensate for any extra charges incurred for International delivery. Finally, if you have any further questions regarding this policy then please do not hesitate to contact us!

 

STRIPE CONNECT – PAYMENT GATEWAY

As a marketplace art platform, LumiArts has integrated Stripe Connect into our platform, to enable you to take payments from customers. Stripe is an Internationally recognised payment gateway, and gives you the opportunity to control your sales, processing and refunds where required. Please read their terms & conditions carefully when linking your LumiArts account to their payment gateway. It is important to remember that, as stated in their terms & conditions….

‘You are solely responsible for, and Stripe disclaims all liability for, the provision of any goods or services sold to your customers or users as part of your use of the Services, and any obligations you may owe to your customers or users. While you may agree to share some liability with a Connect Platform, you are always financially liable to Stripe for Disputes (including chargebacks), Refunds, and any fines that arise from your use of the Services. These obligations are described in more detail in Section C of the Stripe Services Agreement.

Depending on the Connect Platform, you may have access to directly manage your Stripe Account through the Stripe dashboard. If such access is made available to you, you are responsible for all actions taken on your Stripe Account through the Stripe dashboard, including the initiation of Refunds or changing of depository bank information.’

You can read the rest of their terms & conditions here…. https://stripe.com/ie/connect-account/legal

You can also find more details of Responsibilities to buyers and to Stripe Connect here… https://stripe.com/gb/legal

 

CUSTOMER SUPPORT 

You, the artist, are solely responsible for providing support to Customers regarding Transaction receipts, product or service delivery, support, returns, refunds, and any other issues related to your products and services and business activities. We are not responsible for providing support for the Services to your Customers unless we agree to do so in a separate agreement with you or one of your Customers.

 

PROMOTION, MARKETING, E-SHOTS AND EVENTS

On top of art collectors and investors it’s also our job to get your art seen by our Trade Clients, and with a database of over 15,000 of them, we are constantly working to get our artists work in front of them.

 

SOCIAL MEDIA

We know it’s important and it’s our aim to be all over the world wide web promoting LumiArts. It will be great if you can do the same too! And we’ll give you help, tips and advice on how to do that for your own art!

 

YOUR OWN HOMEPAGE

Upload your own biography and then your art, then price it….and you’re off! It really is as simple as that! It’s really simple to manage your own store, but we’re here to help if you’ve any issues.

 

WATCH YOUR SALES GROW

Publicising your own art and LumiArts too through Social Media, will lead to sales hopefully! And if your art is capturing the imagination of the customers, then it captures ours too!

 

STAR RATINGS AND REVIEWS

Evidence shows that receiving great reviews from your ‘buyers’ leads to greater sales! And of course we’ll be doing our bit to publicise those with great reviews too!

 

FEATURED ARTISTS

We’re on a mission to find the truly spectacular! If LumiArts customers love your art then we’re going to shout about it from the rooftops! Our Featured artists see their sales grow and their art increasing in value!

 

PHONE SUPPORT

0207 101 5070

Whether it’s for technical assistance uploading your art, or for advice dealing with customers, we’re here to help! And even if you’d like advice on pricing your art we can assist you with that too!

 

ONCE YOU’VE JOINED US!

HOW TO CREATE YOUR PROFILE PAGE AND UPLOAD YOUR ART

At the top of the page, click on the circular profile picture icon, next to ‘+ post a new listing’

Click on ‘Profile’ and then move to ‘Edit Profile’ lower down, where you can upload your Profile picture of yourself, and add an image for your own banner for your profile page.

Below that, you can then enter your own personal information about you, your art, and your love of art! And below that you can enter any exhibitions you’ve been involved in, and awards you’ve received for your art.

MAKE SURE YOU THEN SAVE THE INFORMATION YOU’VE ENTERED BELOW THAT, BY PRESSING THE BUTTON.

 

If you haven’t done so yet, now connect your account to the STRIPE CONNECT payment gateway. This is extremely important and must be done within 48 hours of joining! This then allows you to be paid out for any orders you receive!

To do this, or to change any settings regarding notifications etc, go back into the circular icon at the top of the page, which now shows your profile picture, press on that, and go into ‘Settings’. Here you will see the options to go into ‘Notifications’ and ‘Payments’. Click on ‘Payments’ if you have not set up the Stripe Connect account yet. Fill in the form and follow instructions. We strongly recommend that you watch the video first we have created, on the page ‘Instructions for joining us’. Here is the link to that page https://www.lumiarts.co.uk/how-to-join-lumiarts/

UPLOAD YOUR ART!

Now you are ready to upload your art, so, go to the top right of the page and click on + Post a new Listing. Select the category of art you are uploading and then simply fill in all the details! It’s as simple as that!

DO REMEMBER THAT THE 1ST IMAGE SHOULD ALWAYS BE JUST OF THE ARTWORK ITSELF AND NOT SHOW ANY WALLS ETC. IF IT IS A FRAMED PIECE OF ART YOU CAN SHOW THE ARTWORK WITH THE FRAME!

 

DO’S AND DONT’S…

Tell a good story about yourself!

It’s important for customers to know about you, your art, any awards you’ve won, and your motivations to be creative. It’s also valuable information for LumiArts; to be able to really promote you and your art! People just love a good story!

 

A picture tells a thousand stories!

High quality images are vital to show your art literally, in the best light! Make sure images are a true reflection of the artwork and have no backgrounds (unless sculpture).

Always make sure that the first main image is ‘straight on’ with no walls shown. Do include other images too, that show the artwork at different angles, on walls and/or close ups to show texture etc. Have a look at Martin Rolt’s art and biography ‘here to see how well it could and should look!

 

Original Art & Sculpture

All art shown must be from the artist themselves and every piece sold should be accompanied by a ‘certificate of authenticity’. LumiArts offers a service for providing certificates.

 

Unframed Canvas Art 

The quality of your art and the materials you use is paramount to the integrity of the LumiArts website. Please ensure that you are completely confident that your work is of top quality and that you use quality paints and materials. As we are offering Premium art to our discerning clients we recommend only using quality ‘deep edged’ canvasses with a minimum depth of 2cm! Remember, most original art is hung unframed, and as many of our Trade clients are high end Interior Designers and Architects, your work can end up in amazing residences, hotels, yachts and palaces across the world.

 

Unframed art on metal, board etc.

Please ensure that it is clearly stated the materials you have used and of course the depth of the metal, board etc..

 

All framed Art

If you sell your art framed, then it’s less important the depth of the material or canvasses you use! Always frame your work in quality frames whatever the size, and give accurate depths for the finished work.

 

Limited Editions

All Limited Edition prints must be in runs of no more than 150 and all hand signed and numbered by the artist. Every print sold should be accompanied by a ‘certificate of authenticity’. LumiArts offers a service for providing certificates.

 

Customer Service

Please endeavour to give the highest customer service to customers and try to reply to all enquiries within 24 hours. Remember, ‘star ratings’ are incredible important to your future sales. It has been proven that those with the highest star ratings receive more orders! Continually increasing your good reviews and star rating also leads to higher achieved sales and increased values of your art!

Please ensure you use the ‘messaging service’ within the website for ALL correspondence with customers. And please do not share your phones numbers or email addresses, as this controvenes the websites terms and conditions.